Support
How can we help?
Account help, technical support, bug reports, feedback, and general questions
Contact Make Good Moves
For any support request or general inquiry, email Make Good Moves LLC at:
Make Good Moves is currently run by one person. Every message is appreciated, but response times are not guaranteed and some requests may take longer to answer than others.
Reporting a puzzle
If something appears wrong with a puzzle, use the Report puzzle button available with that puzzle. Reporting it there includes the puzzle and attempt information needed to investigate the issue.
You can also email us if you want to provide more context. Include the puzzle link or position ID when possible, along with a short description of what seems incorrect.
Bug reports and technical support
Email us if the website or app is not working as expected. Helpful details include what you were trying to do, what happened instead, the device and browser you were using, and a screenshot if one is available. Please do not send passwords, authentication codes, or other sensitive credentials.
Account access
If you cannot sign in or otherwise access your account, contact us by email from the address associated with the account when possible. Make Good Moves does not currently offer an automated forgot-password or password-reset flow.
To permanently remove an account, visit the account-deletion page or use the deletion control at the bottom of account settings.
Policies
Learn how information is handled in the Privacy Policy and review the rules for using the service in the Terms of Service.